Wagner Staffing
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Customer Service Associate

Our Customer Service Associates offer superior customer interactions in a variety of fields.  We have 8 and 12-hour shifts available for day and night.  Pay range is determined by experience.  Below are some possible job duties:
  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information, researching, locating, and providing information.
  • Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completes transactions and forwards requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explains new features.
  • Maintains call center database by entering information.
  • Keeps equipment operational by following established procedures and reporting malfunctions.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; explores opportunities to add value to job accomplishments.

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PO BOX 1556
Covington, GA 30015

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ALL RIGHTS RESERVED.

  • Home
  • Branches
    • Braselton
    • Covington
    • Suwanee
    • Lithia Springs
    • Macon
    • McDonough
    • Oakwood
    • Technical
  • Jobs
    • Browse/Search Jobs
    • Apply Now
    • Common Needs
  • About
    • Who We Are
    • Testimonials
    • Giving Back
    • Affiliations
  • Employees
    • Check Stubs
    • W2 Forms >
      • W2 -- 2020
      • W2 -- 2021 or Later
    • Benefits
  • Contact